Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (Australia)
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Free standard shipping on orders over AUD $150
International Shipping
We currently ship worldwide. Delivery times vary depending on the destination:
Standard International: 7–21 business days
Express International: 5–10 business days
Customs and import duties may apply and are the responsibility of the buyer.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your parcel in real-time.
Delays
Please note that shipping times are estimates. Weather conditions, customs, or courier delays may affect delivery. Maroubra Surf Shop is not responsible for delays once the parcel has been dispatched.
Lost or Damaged Items
If your order arrives damaged or does not arrive within the estimated delivery time, please contact us immediately at contact@maroubrabeachsurf.com and we will work with the courier to resolve the issue.